Before making a purchase, we encourage you to carefully review the product all item descriptions and photographs and reach out to us with any questions or concerns you might have. This will help ensure that the item verify compatibility and meets your needs. Please see below 3 type of returns policies as stated in the respective product.

(A) 30 Days Dead on Arrival (DOA)

For products that are only returnable if Dead on Arrival (DOA), returns are accepted if the item is dead on arrival (DOA), meaning it does not power on or operate as describedfails to function upon arrival. Please report the issue within 30 days of receiving the item. It is crucial to ensure the part’s compatibility with your machine before purchasing, as returns for reasons other than DOA, including fit or functionality issues not related to the item being DOA, are not accepted. Please note:

Return Costs: You are responsible for covering the return shipping costs.

Refund Details: Only the item price is refundable. Shipping costs and other fees are not refunded.

DOA Verification: We conduct initial power-on tests and physical inspections but do not perform detailed functionality tests. Please notify us promptly if the item is DOA.

Seal Integrity: The return policy is void if the item’s calibration seal or identification sticker is damaged. Documentation of the problem, such as photos or videos, may be required.

(B) Fno return accepted

Items listed as ‘No Returns Accepted’ are sold on an ‘as-is’ basis. We do not accept returns for these products, so please review the item description and photos thoroughly before making a purchase

(C) 30 Days return

We accept returns within 30 days of purchase, provided the part is in the same condition as when sold. You are responsible for covering all return shipping costs and we will refund the cost of the item only. Shipping costs and other associated fees are non-refundable

The price of used parts, even if they are similar or identical in function, can vary based on several factors including the condition of the part, its model, age, and other relevant characteristics. A part in excellent condition is likely to be priced higher than one with signs of wear or minor defects. Additionally, certain models that are rarer, or more in demand may also carry a premium. We strive to set our prices competitively, taking into account these factors to provide fair and reasonable rates. If you have any specific questions about our pricing or need more details about a particular part, please feel free to reach out to us

We do not offer warranties or guarantees on used industrial parts due to their ‘as-is’ condition. Each part’s functionality and condition are described to the best of our ability in its listing. While we strive for accuracy in our descriptions and provide as much information as possible about each item, the nature of used parts means they come without the assurances that new parts might have. We encourage buyers to carefully review the product descriptions and reach out with any questions before making a purchase.

As the buyer, it is your responsibility to understand and comply with your country’s customs regulations. If required, please ensure you provide your TAX ID when placing your order; failure to do so could result in delivery delays. Before shipping, verify that there are no restrictions on your purchased items by checking with the appropriate customs authorities. Please note that our prices do not cover taxes, duties, or other customs-related charges; these costs are solely your responsibility. Be aware that if an item cannot be delivered due to customs issues, it will be treated as abandoned and no refund will be issued.

Once your order has been dispatched, we will provide you with the Air Waybill (AWB) number along with the name of the courier service. This information will allow you to track the shipment directly on the courier’s website. The tracking details will be sent to you via email at the time of shipment.

We manage international shipping through trusted global carriers including DHL, FedEx, and UPS to ensure your items are delivered safely and efficiently. Once your order is ready to ship, we select the most suitable courier based on the destination and the type of goods. This approach allows us to provide fast and reliable shipping services worldwide. All shipments are fully tracked, and we provide you with a tracking number so you can monitor the status of your delivery from departure to arrival. If there are any special requirements or preferences for shipping, please let us know at the time of your order so we can accommodate your needs

We offer a variety of shipping options to meet different needs and preferences:

(A) Expedited Service: For urgent deliveries, we provide expedited shipping services through trusted carriers like DHL, FedEx, and UPS. Costs vary depending on the destination and the size and weight of the package.

(C) Economical Freight Provider: For less urgent deliveries, we can arrange shipping with an economical freight provider, which usually takes 14 to 21 days. This option is cost-effective and can be requested at the time of your order.

Please assess the urgency of your delivery needs and inform us of your preferred shipping option when placing your order. We aim to provide flexible and cost-efficient shipping solutions to ensure your satisfaction.”

Yes, we offer discounts for multiple purchases. If you are buying several items, we can combine shipping to reduce your shipping costs. Additionally, we value our repeat customers and provide special discounts to show our appreciation for your continued business. To take advantage of these offers, please contact us before completing your purchase so we can adjust the pricing accordingly. Let us know the items you are interested in, and we will provide you with a customized quote reflecting the available discounts

If you receive a damaged part, please contact us immediately. We ask that you provide photographs of the damaged item and the packaging it arrived in, as this will help us to assess the issue and facilitate the claims process with the shipping carrier. Please do this within 48 hours of receiving the shipment to ensure timely processing of your claim. We are committed to resolving such issues swiftly and will discuss the options available to you, including a replacement, repair, or refund, depending on your preference and the item’s availability

Absolutely, you can request more information or additional photos of any item before completing your purchase. We encourage you to do so to ensure the item meets your needs and is compatible with your requirements. Providing additional details and images helps us ensure that you are fully informed and satisfied with your potential purchase. Just reach out to us with your request, and we’ll be happy to assist you

Manufacturing Companies and Factories: Businesses involved in manufacturing often require specific parts to repair or maintain their machinery. Used parts can be a cost-effective solution for them. Small Business Owners: Owners of small workshops or facilities might prefer used parts to keep equipment running without a significant financial burden. Maintenance Professionals: Engineers, mechanics, and maintenance technicians may purchase used parts to replace worn-out components in the machinery they manage. Resellers: Some buyers may purchase used industrial parts to refurbish them and sell them at a profit. DIY Enthusiasts and Project Craftman Individuals working on personal projects or custom builds may look for specific, often rare, used parts.